I have a Baby Lock Crown Jewel (18") which is the same machine as the HQ Avante. To me the 4 day class in St. Louis was the most important thing in the deal. I bought it at a quilt show and received the class as part of the deal. When I got home, I was so comfortable with my machine and able to take off and quilt with it immediately. My nearest dealer, however is 1 1/2 hours away, but have not had to go there yet. I purchased my Jewel in April and have done 16 quilts on it so far.
Classes are so important. (Not just a day to help set it up and learn how to use it)