Originally Posted by
mythreesuns
My DH bought me a Brother PE 780D Embroidery Machine for Christmas...so we went to our local LQS to get a few starter items. Then about 5 days later we went to Joann's and bought many more items. I bought 24 different colors of big spools of Sulky Thread. What a waste..it is horrible in my machine. It keeps breaking the upper thread and leaves such a mess on the bottom side, so I thought maybe there was a machine issue. So I went to Wal-Mart and bought a spool of Coats and Clarke brand..no issues.. I then tried Mandeira.. no issues.. so I tried Sulky again..and issues again. Now I am hoping Joann's will do a return on all that thread. How can thread be so different??? The Sulky seems to shred.. rather then just break.
It's most likely a needle issue. You probably aren't using the right needle for a specialty thread.