The Viking dealerships at Joann's are independent from Joann's. Mine does repairs. I know that in this economy many businesses are shutting down, and your concern is valid.
Originally Posted by
DawnFurlong
I have a questions about dealers and repairs. Can you only take your sewing machine to the dealer you purchased it from for repair? I am thinking surely not. But in reading through posts about various machines and dealers - I thought I should verify! I liked the lady at Joann's better than the guy at the other dealer. The other dealer does service Vikings though. So if I end up purchasing this sewing machine from Joann's (and if Joann's can't service the machine - which I think is the likely scenario) - will the other dealer service it? Seems a silly question, because I can't imagine a shop turning away business because they didn't make the original sale, but sometimes you never know.