nycquilter, find another charity. That's what I did. I head up a large group of women that truly give from their hearts. We all make our own personal sacrificies to do this. We hand deliver these, but when told in a less than kindly tone to just put it on the floor out of their way, was enough for me. It was clear they receive waaaay to many donations to care on any level any more. I feel responceable to account to these very giving women. I have teenagers, I know how to pick my battles. I found us new charities. All is now good!