Yes, it IS terrible....and it's a bad world out there in some places. There have been many documentaries about diamonds, computer parts that contain dangerous toxins for the people who take them apart for pennies, and on and on. There are also ethical companies that try to make a difference and who should be supported. But until we can devise ways to distinguish the good ones from the bad ones, there's not a lot we can do at the consumer level to effect a change. As atrocious as the wages and working conditions are, sometimes the people are quite happy to get any wage at all as that is the ONLY way to feed their families. Their governments either are unwilling or unable to address the problems.