Originally Posted by
littlebitoheaven
Just a quick note to let you know how great I was treated by Vickie at Keepsake Quilting.
Background: Our new postal service delivery person in La Grange, IL, will not deliver packages. She apparently just leaves them at the post office. No slip is left at our door telling us to "pick up" the packages. My Keepsake Quilting order apparently sat at the post office for 2 or 3 weeks (during Christmas season) and then was sent back to Keepsake Quilting.
When I checked with KQ about my order, I was told that it had been returned. Vickie sent my order back to me at my WI address free of charge. Great customer service. I hope that you will consider KQ for your quilting needs in the future. Yolanda Wood River
i agree the people at keepsake, and also at connecting threads are so nice so helpful and really work with you to make the most of your order etc. luvem. i use clotilde & nancy's notions too...nice but not as personal.