Originally Posted by
jaciqltznok
actually dealer shops have a contract with the machine companies they sell for...they really do not have to offer you classes at all if you buy a NON-dealership machine!
Do not blame the shop person, she is not being a snob it is just that the machine company has rules.
Our Bernina shop sells Bernina and Janome and that is ALL she is allowed to do repair/cleaning on! If she get caught working on another brand, she loses her licensing with the machine company!
Same at the Pfaff shop..he is only allowed to work on Pfaff machines!
and neither of them will do classes on machine NOT bought at those stores!
Business practices/licenses, etc. does not justify poor manners. Regardless of what brand or price of a machine, no one deserves to be made to feel inferior! If there were only one brand/model machine available on the market, you can be certain that someone would still think their machine is the best - not a good testimonial of human nature.
I agree with the others, there are other avenues of learning. Also, if you elect to go to a shop for hands-on classes, visit the shop before registering, if they make you feel comfortable; you will learn more and not be stressed over the "attitude climate" during the session. Afterall, you are paying for the class so get as much out of the experience as possible.