Originally Posted by
Skittl1321
Our Brother dealer cannot give free classes to those who buy the mass-market, rather than the dealer line. They can't afford it.
It isn't that they look down upon the mass market machines (there are a few of the project runway machines that overlap between the mass market/dealer lines and they recommended I just buy that on amazon) it is that the dealer support is built into the price of the machine.
Our brother dealer offers a $200 package where they offer lifetime classes for a mass market machine, as well as the basic cleaning that would come with a dealer purchased machine.
It isn't snobbery, it is business. $50 sounds reasonable for most classes, IMO.
I don't think paying $50 for a class was her point...she paid the money to take the class, and then was singled out as having an inferior machine in front of the class...and THAT is not good business, and it'd be a cold day you know where before I EVER spent another dime with that dealer.