I have run into my share of machine snobs over the years . One LQS always .. always asked either while you were shopping or at the cutting counter "So , what kind of machine do you have?". If the answer was anything other than the brand they sold ... it was like they had all they could do to just cut your fabric ... like it became the biggest chore ! I hated going into that LQS and did just about anything to avoid it. A few years ago they went out of business.
A good business person recognizes that good customers don't always look like what you expect. And since the perchase was already made , what was to gain in her behavior?
In treating you that way would you ever buy anything from her in the future( like when it comes time to upgrade)? She had the opportunity to start a relationship, and earn your loyalty and failed to see it as such.
Last edited by Lori S; 01-24-2012 at 08:01 PM.