I,too, had problems with "snobbery" years ago. I bought a machine at a quilt show and had to travel for 2 hours to a dealer who would "show" me how to use the machine. He dd not want to sell me the accompanying notebook because I didn't really need it (a computerized model with lots of bells and whistles). When I asked him to show me how to make buttonholes with it he heaved a great sigh as if I were a stupid, recaltcitrant child. At that point, I got up and left. I never went back to that shop again and made sure my friends knew why.