There is a sewing machine etc. store here in my area and they have been in business since the early 70's and I took my sewing/embroidery machine in for a service and was looking at their "used machines (many which are quite nice and well priced) - did not find anything so looked at a new BrotherX650 which they were demoing - they wanted $999. so I looked on Ebay and found the same machine (which is now renamed but the same Brother machine) online at Ebay for $650 no tax, no shipping - factory serviced. It was new but had been used in a Brother exhibition (whatever they call it). I am the original owner with all the benefits. Got it from a sewing machine company somewhere near New Orleans and was able to call their 800 number for additional info. It works like a charm and I saved several hundred $$$. Needless to say, the store would not be happy to hear this and I would have to pay for any class I take but it is so similar to my Babylock Ellegeo.