Oh, and BTW, in 1996 I bought the top of the line Bernina since my dad left me some money. Even though they offered classes (supposedly), they always canceled. The new dealer says "Oh yeah, come on in for a class" but whenever I go in they want to sell me a new machine. Same for taking it in to get serviced "Oh, buy a new machine." NO thank you. I like my Bernina but not sure I would buy another.
I saw a small quilt made by another lady made by the same make/model of my machine. she used all the different stitches that the machine does. It was awesome. Me? I can stitch forward, backward, zigzag, button hole (going only one way). That is it, the end. So much for my buying from a local dealer. Not any support there at all. My machine was way over kill for my needs but husband thought I needed the bestest!
Point being, even the high priced machines with a local dealer don't always come through. Don't you hate that when it happens?