I take my quilts (usually 3 at a time) to my LQS and she has 4 or 5 LAQ that she uses. If it's custom, I can only use one of them, otherwise she calls the quilters and sees how backed up they are and then we go with the fastest. I never have contact with the LAQ at all. My LQS gal has all the binders with the different quilting motifs and she and I go thru them and decide which one to use and then we decide on the color. She writes it all on a form and then gives the LAQ we chose a call and puts me in line. It usually takes 2-3 weeks. At Christmas it took 1 week because I specifically told her I had to bind it and mail it before Christmas. My old LAQ would take months, so now I drive 1 hour to get my quilts done. And it's worth it