I have purchased from them once. I ordered a baby panel, from their site. For some reason, they never recieved the order. I finally called and a pleasent man answered and appologized and took my order. It was a Friday. I still had not recieved it and called back. The pleasent gentleman says that it was busy and he had forgotten to put my order through. When I finally recieved the panel, I was very happy the panel was quite nice and they were going to give me a 15 % discount off my next order. I would order from them again.