Great article, I am going to pass this on to the local quilt group. I know what you mean about dealers who are not honest and to that end I will not ever use or recommend some of them to anyone ever again.
I am a diehard Pfaff user and older singer or Kenmore user but will never buy a new machine from the dealer again or use the services offered.
I have found many others who are far easier to deal with and customer oriented and I will continue to support them instead. Bad experiences with dealers make me run for cover really fast.