Originally Posted by
TanyaL
Where did you buy this Brother? I sure hope you didn't buy it from a big box store like Walmart or on line. If you got it from a dealer, take it back and they will fix it immediately and explain what is wrong. That's why we buy from them.Otherwise contact the company.
We bought it from Walmart. It was only $100 so not a big investment. It wasn't my choice but my DH bought it for him to hem some pants and then for the kids to use. So it isn't a big deal if it doesn't work. I do have other machines but this is the only new one I have. The others are all vintage or just plain old! LOL I dont' quilt with it. Just would like to have it work for the grands to use when they are here so they aren't in my space.