Hi Pat,
I have the 11000SE and I totally love it. I use it every day! You will be surprised at how easy it is to use and what a nice job it does, both with sewing and embroidery. Take at least an introductory class on how to hoop and how to bring up your bobbin thread, etc. Then just have at it and play with your new machine. My best advice when you are embroidering is to stay near the machine and listen as it embroiders. If something goes wrong you will be able to hear it and can shut the machine off quickly and rethread or whatever. It is so tempting to go make a cup of tea or something while the machine is running by itself. Don't do it. That's always when something snags, breaks, or bunches up. Another suggestion is to find a group that sews/quilts/ embroiders together. You will learn a lot from other sewers and it's fun to have someone to kibbitz with too. Too bad you don't live in western MI. We could get together.