I just bought the 11000SE, I cannot attend classes where I purchased it, so it is hit or miss. I read the instruction book several times.....Janome is not known for its great instruction books.....it gives you the generic, but not the detail that we need sometimes. For example on the memory card.....it doesn't tell you what it is, the number of pins, what you need to write or view with, what extras you may or maynot need....how to convert....just to check a camera shop of computer supply....so there is alot to be desired when it comes to the book. I have called their tech people a few times. I purchased the upgrade and followed the prompts for each step, then when it was suppose to ask for the key code to finalize everything, it skipped right over that section.....it seems to have "taken" the install....I guess I will find out as I go along.
I haved used it to straight sew numerous times....it is great at that. I will have to practice more with the embroidery....the very first one I did came out perfect.....hope that continues. There is a Yahoo group....Janome 11000.
They are not very active....I go for weeks without seeing a post. Perhaps we can stay in touch.
Diana