Jamiestitcher62

Quick question for all you Horizon 7700 owners. Do any of you remember what the remedy was for the issue of the breaking spring on the automatic stitch plate when the machines first came out in June of 2010? I picked up my machine in September of 2010 and never really used the automatic stitch plate.

Well I decided this weekend to use it and of course, the spring broke and the underneath mechanism didn't return to it's original spot after cancelling out the single stitch to do other stuff. Well when the needle went down it hit the mechanism and bent it all up and threw the timing all off on the machine.

Does anyone know if this is a warranty issue based on when the machine was made, because I know at some point they replaced all the crappy springs with a heavier one and the problem was solved? I've had the machine for over a year and a half and the whole underside of the needleplate needs to be replaced and the timing fixed on the machine.

Any help you can give me would be awesome.

Thanks