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Old 02-23-2012, 03:58 PM
  #11  
Lori S
Super Member
 
Join Date: Apr 2010
Location: Illinois
Posts: 9,312
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I would certainly start documenting your issues, dates , time people you have spoken to, responses etc. Start comunicating with Bernina headquarters.
For a top of the line machine .. you are not getting "top of the line" action.
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