Originally Posted by
jcrow
It might be the sensors in the upper and lower bobbin. When I take it in, I'll see if they can replace them. I think I need to be a little louder than I've been. Also, I'm not quite sure about how you oil the bobbin. I read the instructions, but am not quite sure where exactly in the bobbin case it goes. Any help?
O.K. your dealer should not have even let you leave the store with the machine without at least some training to show you where to oil it! I had a mastery program with about 15-20 hours of free training that came with my 830. Any dealer that has sold you an 830 without these classes and info. is suspect IMO. Didn't you get classes with your machine?