Thread: Bernina 830
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Old 02-25-2012, 01:16 AM
  #3  
Denise le R
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Join Date: Feb 2012
Posts: 3
Default Bernina 830

Hi K,

I am Denise and I live in Toowoomba, Australia. I purchased my machine in Dubai and had a few quick lessons before moving to Aus. My machine was packed up for 2 yrs and when I unpacked it could remember very little. I worked my way through all the manuals and info available and then downloaded the software onto my computer.
I am able to manipulate the designs and add to the designs. I need a lot of practice and any help I can get. The biggest porblem arrises when I want to transfer the designs to my machine. The software doesn't recognise the bernina 830. I have version 5. I did innitislly download SP2 as was required for the software to recognise the 830.
On one occasion I was able to transfer designs as it gave me the option to transfer to the 830. Since then I have not been able to transfer anything, today it said "Bernina not responding"

I am extremely frustrated and have called Bernina support with no response to my e-mail they asked me to write.
i would very much appreciate any help I could get in regardsvto this matter.
regards
D
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