Originally Posted by
lyndarva
Birds nests usually are an operator error, there are ways to avoid them. For any machine, it is important to sit down with the store and go through the machine and learn how that machine works. Read the operating books from cover to cover. Bobbins can be different on every machine you have, particularly with Baby Lock (drives me insane) and they can go in the machines differently. So many factors involved, and the dealer you have can mean a big difference. Another warning, some dealers sell the machines but have not gone through the required training on how to repair the machines. You can have problems with every machine brand you buy, so many factors. To be honest, some of the best machines I have had cost very little. I regret all the electronic machines that are out now, I used to repair my own machines.
ditto on this one; there is another post on here about someone getting their machine back and still being dusty; no maintence there. I waited for months for my viking #1 because they said they were waiting for a part that was hard to get since it was old and then finally the LQS gave it back and said they quilt dealing with the repair person. I contacted the guy who sold me the machine (it was still under warranty but not local). I packed up the machine and it was adjustments that needed to be made not parts to be added. Not all repair people know what they are doing and the store needs to listen to you and if you throw a fit during a during a busy time of the day with lots of customers about the crappy service they'll listen just to shut you up. If the birds nest are your fault then have them show you what causes it. You can do a search on here for birds nest because I know there has been lots of post that may help you fix your problem.