Hi, with the new QB forum the picture size needs to be smaller. I discovered by accident reading a message in the "help" page at the bottom of the "forum" by Patrice telling another member that you can resize your photos in Microsoft "paint"...I, like you, QNS could not upload my photos because they were too big and getting the message "QB is not responding" You can reduce the size by percentage or pixels...since doing that I have been able to upload the photos. You can find it in the toolbar when you're viewing your photo by clicking on "open" then "paint". it gives you several choices on what to do...it will not permanently change the size until you click on "save" after you "close" the photo page....play with a photo you are not concerned about losing. I hope this helps...it worked for me! H