We just sold our Tin Lizzie 18ls and lost a bunch. We could never get repairs, parts, never had an operating manual for the Lizzie Stitch. Two years and 4 quilts later it had to go. We lost encoders, motors and each time it took 6-8 weeks to get anything done. Fell in love with the APQS Lucy 26" and it cost less than the Lizzie did and it is a real LA machine. You can move it with your little finger. The Innova is another fine machine. Easy to use and 24/7 support. We wasted lot of money on the Lizzie because we were afraid to look at the big machines.