Originally Posted by PatriceJ

as i have responded in some of the other 80 bazillion threads already posted about this ... [she stops to sigh] ...

the tech teams are trying to trace the problem to its source so they can get it solved.
it isn't the board itself. it's a network issue of some sort.

they are as frustrated as we are. no techie wants to lose a tussle with a pile of parts (which all computers are, really). they will not give up until they have fixed it.