Some great ideas - all those things really annoy me! But here in France; I often get telemarketing calls from a computerised voice!!!! That really hacks me off! If i get a human i just pretend i can't speak French and eventually they go away. My DH is really into it though and quizzes them about the 'offer' to the nth degree, all the terms and conditions etc, til in the end they just give up. :mrgreen: