I am very sorry you had to experience this. Some time back I was in a DR's office hand sewing binding on a machine quilted quilt and was told that I had ruined the quilt by machine quilting it. I have several hand quilted quilts that I did before I got my Gammill. I enjoy both the hand quilting and the machine quilting and find a place for both. I always admire the hand quilting but I tend to do more machine quilting and I also admire the beautiful machine quilting that I see.