I thought about that and I think that may be the answer.
I have tried calling all of the shops that EQ lists on their website as 'retailers' 2 of which I would not step foot into if you paid me to do it, one did not answer, one was an answering machine, one, when I asked her if she could answer a question about EQ7, she wanted to know what that was! and one had a teacher, but she was out of town <sigh> Its 11am, so everyone should be open, but no one has the lights on yet!.
I looked for a phone number for EQ on their site and you have to fill out a form and they will call you.. geese, how hard is it to answer a question?????