Originally Posted by justflyingin

... I asked my husband to open up the top and he did. After about an hour, a magnifying glass, a flashlight, since we couldn't really get it completely open to fingers, a piece of cardboard about 1/4" wide and a pair of tweezers, I got out the clump of thread that was on the back side of the tension disks, stopping my thread from being grabbed as it went through them! I felt really good when I went to bed. My DH put the machine back together the next day.