I used to love my Rowenta.... nice and heavy, lots of steam. After about a year I started having trouble with leaking and sputtering so I tried to have it fixed. Lots of luck!!!! No one touched Rowentas. So, now what do I do? Right now I'm using my back-up, which was brand new until about 6 weeks ago, and it too is beginning to leak all over everything.... not to mention a few scorch marks it's left. And.... FYI are all of you aware of the fact that if you use the heavier duty iron, the one with all of the steam holes, you have to use a heavy duty extension cord with it?