I've had Verizon for 10+ years. (no land line). I like it because, out here on the Peninsula, there are "spots" that some cells don't come through. I've never had a problem and have only called cust. service a few times, with GRAND service.. My kids have Verizon too, except the one in Alaska, so it doesn't cost to talk to them.... Yeah, yeah, I have the same problem, call them and get answering, or if I'm lucky enough to get through, their spouse is calling and mom is just plain out of luck. LOL... Go with Verizon. You won't regret it... My last experience, was when I upgraded my phone, the battery wouldn't stay in and I had a new one the NEXT day,.......