I took my Janome in a few months ago because it was making a rattle noise. The rattle turned out to be only a screw loose (on the bottom of the machine, not the user!) and they did a service and cleaning on it and it was only $52! And this from a shop that gets absolutely no business from me since I purchased the machine! I would quit quilting before I would give them a dime of my money for fabric or anything else, even if they were the last place on earth. Only took it there because it is the only Janome dealer in town or 2 hour radius.