I made a purchase of a mid arm HQ16 one day while buying my embroidery machine.While paying the embroidery purchase I turned around to see the HQ 16.I made an instant purchase for this machine that was a floor model at a% off.Without even thinking previously about a purchase. I snapped up that machine and have been in Quilters Heaven ever since!!HQ16 is easy to use,any thread works and have never had one problem considering it was a floor model!I quilt all my own and do some for friends and have never regretted that impulse buy.I feel if your are not going the way of opening a large business consider HQ.Runs like a champ... ..it works for me with no aggravation!!!