I bought my Tin Lizzie after testing out a few machines. I had been leaning towards the HandiQuilter, but when I was actually on the TL, I knew it was the one (same thing happened with my domestic). The machine arrived last May and immediately had a problem with one encoder (the thing that registers the side-to-side movement). Okay, no big deal, they replaced it after 2 weeks. But my rep never actually trained me. She spent 15 minutes with me, loaded the quilt wrong, said "play with it" and left. I had to watch the DVD a lot and come online before I could even do anything. And then the machine still wasn't working right. In February, I finally pitched a fit with the dealer and with TL themselves, since every quilt (the whopping 6 I made in 9 months) had issues. They sent the new rep (old rep was fired) and a tech. Tech said the other encoder (front-to-back motion) was also bad, which meant it had been bad for 9 months, awesome. Almost a month later, they replaced that - still issues. 2 weeks later, they just replaced the tension assembly. On the to do list is to get a quilt on there and give her a test.
I'm sort of in the buyer's remorse category. I still felt like TL was "the one", but I'm thinking I should've bought the HQ (since one of the gals I work with has one and LOVES the machine and the tech support, plus they have classes), or even a different machine. I dunno... trying to power through it since when it works, I really do like my machine. Hang in there, do some quilts, and make sure it's not just an expensive table like mine is...
(oops, sorry, double post)