to Boater4444 and all others
The customer service provided by Innova is unbelievable and was one of the deciding factors when I purchase my 22" Innova last fall. We have a small business ourselves (dairy farm) and deal with a number of vendors through that and I don't think in the 30 years we have been doing this that we have had customer service from any of them like I have experienced with Innova. I sure hope your dealer gets trained properly and gets to understanding their business ethic because they truly are one in a million. Fantastic product and the absolute best in customer service AND 24/7/365!!!!! How can you beat that??? I hope you are loving your machine:-)