I learned something very important before buying my machine -- you can be only as good as the tools you use! Having had a less advanced, less expensive machine, this became evident. Now have a 870Q -- and work in the shop where it was purchased -- three years ago -- LOVE the space to quilt --have quilted 75" square quilts without folding -- just drape it across support in front of my quilting table. Feet are more expensive, and H/V uses an "ankle" you are obligated to buy their feet -- the 1/4" with flange is a must! The edge joining foot with a flange in the middle is wonderful -- great for doing bindings -- set the flange at the edge of the binding, and then just move the needle over. The expensive feet are free motion and walking foot -- since both are attached with the ankle off, you can use other brands, tho the techs will tell you not too! The interchangeable walking foot (has two attachable feet) is WELL WORTH the extra $$ -- it's about $20 more here, and a steal at that price -- the foot is a bit larger and just works so much better than the regular walking foot. Remember to read the directions carefully -- and adjust your foot pressure, which some other machines may not allow you to do. A work table is a must for big quilts, so another expensive, tho' there are some youtube videos which show you how to make your own. As far as service -- one a year definitely! and at $59 you are getting a steal-- that's one Big Mac a month! The machines are heavy -- but still haul it to class over the lighter older machine. Whatever you decide, a good tool is worth it's price -- while a "cheap" tool will have limits you learn about very soon.