Buyer Beware!!! I along with my mother have Viking machines, we purchased them 2 years ago, both of us had trouble with the machine. I returned 2 of them and my mother 3 before we got machines that would work right, they would not give us our money back either! Viking was bought out a few years back, so do some more research before you buy. We got ours from a Joanns as well. They may send them out to get serviced and it takes weeks to get back, also, they sold us a warranty on the machine, and it was a huge waste of money. Your best bet if your going to buy a good machine is go to a dealer that fixes machines on site.