I think she is great, I sent a top into MSQC for backing and quilting and she called me to see how I wanted it quilted. I told her it was like talking to a movie star, she was great and my quilt was beautifully quilted. She didn't do the actual quilting but who ever did kept in touch with me about what I wanted and how it was progressing. I will use them again, very reasonably priced too. I would like to hang out with her too, she seems like a good friend.