Several years ago, I had a fairly new Black & Decker iron that caught fire and burned my brand-new ironing board cover. When I contacted the company about it, they didn't want to do anything about it. I took the iron back to Wal Mart and got a Sunbeam--which I love--. I hounded Black & Decker for another ironing board cover, because mine was new (I don't buy new ones very often). They would not even give me a cover. About a month after the constant hounding, they sent me a blender for my trouble. I didn't need a blender. I have alwys wished I had handled it different. I think they should have compensated me a little better. I had left my sewing room several hours earlier, and if I hadn't smelled something hot, my house could have burned down. It was supposed to be automatic off, but it obviously wasn't.