I would contact the Bernina Rep for your area and see if all the service and classes can be covered by another shop. Have them issue a letter or something to bring with you? I would also bring my concerns to the shop that is closing and say, "maybe I should get my money back and buy at another Bernina dealer." They may sweeten the pot ($ off)for you to buy from them to clear out their shop. I have owned a Bernina before but I recently got the 440 QE. I am an experienced sewer but the classes have been fun and informative.