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Need some advice on how to handle sewing machine service problem
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05-23-2012, 11:57 AM
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Raggiemom
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Join Date: Nov 2010
Location: Cincinnati, OH
Posts: 3,999
I hope you were able to pick up your machine. I agree, just let the customer know what's going on. Most of us are pretty understanding. However, if no one tells us what the problem is, it's very frustrating.
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