Thread: Clotilde
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Old 09-16-2009, 04:42 AM
  #1  
tlrnhi
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Join Date: Jan 2007
Location: In the middle of a mess...
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I'm not sure exactly where to put this, so it's going here for now.

I don't know how many of you have ordered from Clotilde, but I for one, will NOT order from them again!
I put an order in over a month ago and FINALLY recieved it today.
I had called them every week checking on the order and they said.. it's been mailed. No, we cannot tell you what date it was mailed. It should be to you within 6-8 weeks.
I explained to ALL the people I talked to, nevermind, the people I bothered at their highly important job, that I was never sent an e-mail stating that the package had been shipped. Told them that they had already taken the money/payment out of my account, but I have not received anything as of yet. The last time I called was Monday and the lady told me...well, I guess you'll just have to wait a bit longer, won't you? I was polite and told her "thank you for taking time out of your busy day and answering my mundane questions". I then, hung up!

So, needless to say, their customer service is horrible and I will NOT order from them again.
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