I'm one of the ones who posted about the color catchers and had to have the repair person come out. Now I and everyone on here know about this so it isn't an issue any more. Anytime there is a new product that comes on the market something like that can happen but once you know you also know to take measures like pinning it to the fabric or putting it in a mesh bag to keep it out of the pump. Years ago it happened to a friend of mine with a baby sock and a top loading washer.
I love my Maytag front loader HE washer. It uses less water, it senses how big your load is and fills it accordingly so you save on your water. I can honestly say that my water and electricity bill went down when I got my set. You can wash more clothes at a time with a front loader than a top loader. I use the laundry detergent at the store that says HE on it which is easy to find even in the cheaper brands and it works great. If I could go out now and do it all over again knowing what I know I'd buy the same ones again. It was and is a good investment. I think that with all appliances though if you can afford it buy the best warranty plan you can afford to get you thru the most yrs. This is only the second washer I've owned in 23 yrs and I've only had this one for 1 1/2 yrs so that tells you how long the other one lasted. Actually it was still working but I put it out to pastor when the outside housing rusted away from the frame and it really made a lot of noise when it ran. I figured 21 1/2 yrs was good enough. I hope I'm half as lucky with this one.