I have the front loading Maytag washer and dryer....both 10 yrs. old. I did buy the extended warranty and make a point of having both maintenance checked every year. So far, no problems. The basic charge I see that I save is almost $200 each visit for EACH machine. I also have a fridge with the extended warranty. I once had to have a small part replaced. Saved over $400 because of labor. I'm a fan of the extended warranties......As for the front loads, I like them, but like so many of you, will definitely get the drawers next time. I have gotten "old" over the last 10 years and I would like the added height. I have not used the HE soap but do only use 1/4 C of the regular stuff. No problems.