Well, I have heard that if you are not happy with her work, your word will spread and she will end up with no work at all. You should take it back and have HER remove all the stitching and then either have her redo it or just get it back, with your $$. Take it somewhere else. That is not good business at all. Load it right and there really should not be a problem. Wish you good luck in what ever you decide to do. :)