I also took a quilt to a "professional" quilter and she messed it up. It had tucks, puckers and pleats on the back. It couldn't have been my backing fabric because I used the wide backing and it wasn't pieced. She charged $60.00. I picked every stitch out of the quilt and took it to another long arm quilter and she did a beautiful job. I didn't say anything to the first quilter about her mess, but I learned my lesson and won't be taking anything else to her. It was an expensive lesson, but I learned from it.