Originally Posted by
SunlitenSmiles
check for the missing plate in with bobbins and accessories.....when my Daughter bought one that is where the missing piece was hiding.
Thank you for the tip. I have had a chat with 'Sid' (I have now found out it is not his real name) and he walked me through what to look for. It wasn't a missing anything that was causing the trouble but a knot of thread that was stopping the mechanism. It needed a little bit of cleaning - fluff around the feed dogs. Now the crank is moving smoothly.
As far as I can see, the attachments are all there. Will try and post the picture of what it came with later. I have tried to upload the picture that I took but it will not upload. I will need to take another one and try again.