I have the PE770 also. Never had a problem with not loading a 5x7 design. Do you have the correct format? the machine only takes PES or DST. Maybe corrupted? Did you purchase it or is it a freebie? If purchased contact the company, they'll help you.
Originally Posted by
natalieg
sylviak and M.I.Late,
I have the pattern downloaded into my computer. I put it (and only it) on a flash drive. When I put the flash drive into the PE770, it doesn't recognize it. If I could get it into the machine, I could rotate it. Getting the pattern onto the fabric and rotating it to fit the fabric (Tshirt) isn't a problem, I know how to do that. The problem I have is that the machine doesn't recognize the file because it is too big turned the direction it is.
Brother said unless I can get it rotated to where it will fit ht and width, then I won't be able to load it. The machine is 5" width and 7" ht. The design is 6.8" wide and 4.11" tall. Therefore, if I try to enter it into the machine in that direction, it is too wide.