Originally Posted by
DogHouseMom
So glad that 90% of your trip was wonderful. Even the tastiest apple might have a worm. Unfortunately, you found a worm.
As a business owner I would not, could not abide employee's ignoring a customer. As a business owner, if I had walked in when that was happening ... I would have happily made the announcement to all that the ladies that ignored you, that they would be donating a 25% discount to you from their pay checks.
I do like the way you run your business. We have a large quilt shop in my area that I only go to when I can't find what I want anywhere else. The owner doesn't allow her employes to "visit" with the customers. Consequently, you go in there and see all these sober faced ladies and know you can't carry on any kind of conversation with them. I find this very depressing. I could never work in a place like this, definitely
not customer friendly! (Oh, they never stand around visiting with each other either).